Ordering & Delivery

Please note this only applies to orders for Cards & Prints and does not apply to Pet Portraits. 

I will aim to process your order within 2 working days, with the exception of Custom A-Z of Dogs prints, which will take up to 7 days. 

UK Standard Delivery takes up to 3 working days.
If you have just ordered cards, UK standard delivery will be £1. If you have ordered prints, it will be £2.50
These items will be sent with Royal Mail standard first class post.

UK Express Delivery takes 1-2 working days. 
If you have just ordered cards, UK express delivery will be £2. If you have ordered prints, delivery will be £7.50.
These items will be sent with Royal Mail 'special delivery' post and will require a signature.

International Delivery is £2 for cards, and £6 for prints. Delivery times will vary according to country. 
Items will be sent with Royal Mail standard airmail delivery. 

Returns 

If you are not happy with your purchase please let me know by e-mailing hello@fionapurves.co.uk, and I will be happy to arrange a refund for you where possible.